Stay Safe and Independent with 24/7 Support
The Medical Alert Program at Winchester Hospital provides affordable and reliable medical alert services to all those who wish to live an independent life, regardless of their limitations.
Designed to fit virtually any lifestyle or budget, our top-rated products feature the most advanced and innovative technology in the Personal Emergency Response System (PERS) industry, ensuring your safety both at home and on the go. Products offer a mobile personal help button, fall detection buttons and options for in-home equipment.
Products and services are available through a monthly subscription-based service fee. No installation fee or long-term contracts apply.
Benefits of the Medical Alert Program
- Independence
- Reliability (24-hours)
- Peace of Mind
- Safety
- Freedom
How It Works
- When you press your personal help button or have a fall detected, you’ll be connected to our US-based monitoring center.
- Speak with a monitoring center representative about your situation.
- Receive help from emergency services 24/7 (Police, Fire Department or EMTs) or one of your emergency contacts.
Have Questions? We’re Here To Help
For more information and product options (At-Home and On-the-Go/Mobile systems), call the Winchester Hospital Medical Alert Program at 781-756-4752.
Frequently Asked Questions
A medical alert system provides quick access to emergency help at the push of a button or if a fall is detected. The device connects to a monitoring center where trained operators dispatch help or notify emergency contacts.
Seniors, individuals living alone, those with chronic health conditions, physical limitations, or anyone at risk of falls or medical emergencies.
We offer both in-home systems and mobile systems with GPS tracking. Devices include wearable pendants or wristbands with optional automatic fall detection.
You are connected to a trained operator at the monitoring center who will assess the situation and contact emergency services (Police, Fire Department or EMTs) or a family member, based on your needs and preferences.
Fall detection-enabled devices can sense a fall and automatically alert our monitoring center — even if you’re unable to press the button.
No. We offer both landline and cellular-based options to fit your home setup.
Winchester Hospital installation technicians will install the equipment and show you how to use it for no additional charge.
Yes. Our wearable help buttons are water resistant and designed to be worn while bathing or showering, when fall risk is often highest.
That’s okay — just let the operator know you’re safe. We encourage testing the system regularly to stay comfortable using it.
No. Our program is month-to-month with no long-term commitments. You can cancel at any time with proper notice.
Pricing varies based on the type of system and features selected. Some individuals may qualify for financial assistance — please contact us to learn more.
Yes. Our monitoring center is staffed 24 hours a day, 7 days a week, 365 days a year.
All systems come with a backup battery, ensuring continued protection during temporary power outages.
You can call us directly at 781-756-4752. We’re happy to answer any questions and help you choose the best option for your needs.
